Terms of service and Waiver Liability Form
Last Modified: August 29, 2021
Expo Egypt TERMS & CONDITIONS and WAIVER OF LIABILITY FORM
1. CONTRACTING PARTIES
These Terms and Conditions are legally binding between the traveler(s) and Expo Egypt LLC, herein after referred to as “Expo Egypt” or “we”. By booking or participating in a tour or any other tour product, you the traveler(s) agree to these terms and conditions. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of other participants in your party.
2. ACCEPTANCE OF THESE TERMS
PLEASE NOTE: Acceptance of a quotation from Expo Egypt constitutes acceptance of these Terms and Conditions which take effect as soon as Expo Egypt issues you a confirmation.
ACCOMMODATION:
All accommodation, room type(s) and specification are as shown in the itinerary.
4. MEALS:
Meals are as shown in the itinerary.
5. TRANSFERS:
Transfers are provided on arrival and departure from airport to hotel and return only where specified in the itinerary.
6. ITINERARY:
Accommodation and arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Expo Egypt’s control. Every effort will be made to operate tours as planned, but alterations may occur after the final itinerary has been issued. Expo Egypt also reserves the right to withdraw a tour or any part of it, to make such alterations to the itinerary or the tour inclusions as it deems necessary or desirable, in Expo Egypt’s sole discretion, and to assess to tour members any expenditures or losses caused by delays or events beyond its control.
In case of any appreciable variation in the tour price due to these circumstances, Expo Egypt reserves the right to adjust the tour costs as necessary.
7. SPECIAL REQUESTS:
Specific requests should be advised at time of booking. Please note that every effort will be made to secure special requests, however; they cannot be guaranteed.
8. TRANSPORTATION:
Transportation will be as specified in the itinerary.
9. BAGGAGE:
Expo Egypt provides handling of baggage only as specified in the quotation. Weight restrictions for baggage on some routes on internal/domestic flights may apply; Baggage and personal effects are at the owner’s risk throughout the tour and Expo Egypt assumes no liability for lost or damaged baggage. Baggage insurance is strongly advised.
Please check with your carrier for other baggage restrictions applicable to your flight.
10. TAXES AND GRATUITIES:
Hotel taxes as imposed by city and state governments are included. Airport taxes are included where specified in the itinerary.
Gratuities for guides, drivers, porters, camp staff, ship crew and Tour Managers are not included and are at the discretion of the traveler.
11. EXCLUSIONS:
The cost of obtaining passports, visas, excess baggage charges, items of a personal nature such as drinks, laundry, telephone calls, fax charges and excess baggage charges unless expressly included in writing, are not included in the tour price.
12. PRICES & ARRANGEMENTS:
The tour price includes planning, handling and operational charges and is quoted based on the current rates of exchange and tariffs. Entrance fees as part of scheduled sightseeing tours may or may not be included in this price. If they are included, this price is subject to revision in line with changes in foreign currency, tariff rates, taxes etc.
13. Participant Responsibilities:
You understand that you will be a member of a group and will conduct yourself in a way that will not endanger the group or yourself. You will choose a tour and activities that are appropriate to your abilities. You understand that if you fraudulently represent yourself as fit for this trip, you may be removed prior to or during the trip at your own expense. You agree to comply with applicable laws and regulations of all destinations visited. If you fail to comply or the Expo Egypt feels your behavior may cause danger, distress, or material annoyance to other clients, Expo Egypt may terminate your Tour. You will not be entitled to compensation for any unused or missed portions of the Tour and expenses incurred due to termination of Tour will be at your own expense.
Tour participants must take necessary steps to prepare for the tour by studying the itinerary and any pre-departure information supplied, and for obtaining personal identification documents, visas, vaccinations, appropriate clothing, and equipment as advised therein. Expo Egypt will not be held liable for any errors or omissions in provided information. You acknowledge that you have read the trip itinerary and understand that optional activities, meals not listed as included, drinks and other personal expenses are undertaken at your own expense.
14. DESCRIPTIONS AND IMAGERY:
All photographs, imagery and descriptions used by Expo Egypt online and within promotional documentation have been included with the intention of presenting an enhanced view of your holiday destination. However, due to circumstances beyond our control, it is foreseeable that some destinations will change in appearance throughout the year and so may appear to have varied at the time of your stay. eg. due to adverse weather.
16. ACTIVITIES:
Some activities may be pre-booked by Expo Egypt however, should you wish to participate in other or additional activities, we strongly advise that you book in advance so as to avoid disappointment. Some activities, most notably those which are boating and water related, are subject to weather and water levels. Expo Egypt cannot be held responsible should such activities be amended and/or canceled as a result of such matters, over which Expo Egypt have no control.
17. REGISTRATION:
A non-refundable deposit is required at the time of booking. The deposit amount will be specified at the time of booking. The remainder of the tour cost is payable on the date shown on your quotation, normally 60 days prior to departure. If the reservation is made after this date, the entire tour price must be paid at the time of confirmation.
18. PAYMENT METHOD:
Payments may be made by the following methods:
• Credit card
• Bank transfer
EXPO EGYPT cannot guarantee that all payment methods will be accepted, and Expo Egypt will therefore advise of the most suitable payment method at the time of deposit.
18.1 Travelers are liable for all bank and related transaction charges including, without limitation, wire fees.
19. CANCELLATION:
Cancellations received by Expo Egypt 120 days or less prior to the date identified in the quotation as day 1 of the traveler’s tour will be subject to a forfeiture of the entire tour price.
20. CANCELLATION BY EXPO EGYPT:
Expo Egypt reserves the right in any circumstances to cancel your trip for any reason. If you fail to pay the balance of the trip price at least 120 days before departure, without notice to you or opportunity to cure, Expo Egypt will treat your booking as canceled. If Expo Egypt is obliged to cancel your holiday in any other circumstances before departure, Expo Egypt will use commercially reasonable efforts to offer alternative arrangements of equivalent or very closely similar standard and price.
21. FORCE MAJEURE:
Force majeure means unusual and unforeseeable circumstances beyond Expo Egypt's control or the control of our suppliers, the consequence of which neither Expo Egypt, nor its suppliers, could avoid even with all due care, including, but not limited to, war, riot, civil strife, terrorist activity adverse weather conditions, epidemics or outbreaks of illness and level of water in rivers.
21.2 In the event of a cancellation or material alteration to the trip as a result of the circumstances as described in this clause Expo Egypt may in its sole and absolute discretion:
a) offer the traveler(s) alternative travel arrangements or products of comparable standard as may be appropriate in the circumstances; or
b) if alternative travel arrangements or products are not offered by Expo Egypt, Expo Egypt will make a prompt proportional refund of monies paid by the traveler (less any sums Expo Egypt is not able to recover from the supplier).
22. CLAIMS AND REFUNDS:
Expo Egypt will not accept any liability for any claims and will not provide refunds
23. LIMITS ON EXPO EGYPT’S RESPONSIBILITY:
Neither Expo Egypt nor its parent company, affiliates, or subsidiaries, nor any of their respective employees, shareholders, officers, directors, successors, representatives, agents and assigns (collectively the “Expo Egypt” Parties), owns or operates any entity which is to or does provide goods or services for your trip with the exception of a limited number of vehicles. Expo Egypt purchases transportation (by aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers (including from time-to-time other affiliated companies). All such persons and entities are independent contractors. As a result, the Expo Egypt Parties are not liable for any negligent or willful act of any such person or entity or of any third person.
In addition and without limitation, the Expo Egypt Parties are not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection to the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transport mechanism to arrive or depart on time.
There are many inherent risks in travel of the type involved here, which can lead to illness, injury or even death. These risks are increased by the fact that these trips may take place in remote locations, far from medical facilities.
If you decide to participate in any activities including, but not limited to, any excursions involving animals, riding on animals, Scuba diving, snorkeling, boating, hot air ballooning, zip-lining, high altitude treks, climbing, quad biking, parasailing, parachuting, kayaking, white-water rafting, primate tracking and any other activity which Expo Egypt considers to carry inherent risks of illness, injury or death (“Activities”) then you fully understand and acknowledge that Activities carry with them various inherent risks, including illness, injury or death and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen that may befall you as a result of participating in any Activities and agree to release the Expo Egypt Parties from any liability whatsoever related thereto, to the fullest extent permitted by law.
Further, as consideration for being permitted to participate in the Activities, you release the Expo Egypt Parties, whether known or unknown, from, and agree not to sue or make claim against the Expo Egypt Parties for property damage, cancellation of any activities for any reason, illness, negligent rescue operations or procedures, personal injury or death arising from your participation in the Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of the Expo Egypt Parties and/or from any defect in equipment. You further agree to indemnify, defend and hold the Expo Egypt Parties harmless with respect to any claim made against the Expo Egypt Parties by anyone else which a) related to your participation in any trip or any Activities, or b) would be subject to the above release and covenant not to sue if you had made this claim directly yourself. Upon receipt of notice of the assertion of a claim, the Expo Egypt Parties reserve the right to approve, or withdraw approval of, counsel, in its sole discretion. or withdraw approval of, counsel, in its sole discretion.
24. HEALTH PRECAUTIONS:
Please ensure that you consult your personal physician about anti malaria precautions and other inoculations and vaccinations before travel. Where applicable, please ensure that whilst traveling you carry a valid Yellow Fever certificate.
25. TRAVEL
ADVISORIES/WARNINGS:
It is the responsibility of travelers to become informed about the most current travel advisories and warnings by referring to their respective government agencies. In the event of an active State Department or government agency Travel Warning against travel to specific destination location(s) of the trip, should the traveler still choose to travel, notwithstanding any travel advisory or warning, the traveler assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.
26. TRAVELERS’ REPRESENTATIONS:
If you or any member of your party has any medical problem or disability which may affect your stay, please provide us with full details before we confirm your booking so that we can try to advise you as to the suitability of your chosen arrangements. If we at any time determine, in our sole discretion, that we are unable to properly accommodate the needs of the person(s) concerned, we will not confirm your booking or if you did not give us full details at the time of booking, we will cancel your booking and impose applicable cancellation charges when we become aware of these details.
27. AIR TRANSPORTATION:
AIR TRANSPORTATION: Airlines concerned are not to be held responsible for any act, omission or event occurring while passengers are not on board their aircraft. International air carriers are also subject to international air conventions limiting their liability. These limitations of liability are explained on the e-ticket or on the reverse of the airline ticket and when issued, this constitutes the sole contract between the respective air carrier(s) and their passengers.
Airlines overbook all flights! We therefore recommend that you check in online as soon as online check-in is made available by the airline. If you do not book in online, or for any reason are unable to do so, we recommend that you are at the airport to check in 3 hours prior to departure as airlines may reallocate seats in the event of late check-in and arrivals. EXPO EGYPT is unable to check you in and it is your responsibility to ensure you are checked in within the appropriate time. EXPO EGYPT is neither responsible nor liable if you are downgraded an airline class as a result of the airline overbooking the class in which you are booked. Seat reservations are at the discretion of the airline and may be changed at any time without notice.
CRUISES/CHARTERS: If you are scheduled to partake in a cruise or charter it is your responsibility to ensure that you are aboard the vessel no later than 60 minutes before the scheduled sailing time. EXPO EGYPT is neither responsible nor liable if you fail to board the vessel in good time and suffer any loss as a result. Furthermore, refunds will not be given for any days which are missed as a result of such failure, or for clients who choose to leave the Cruise prematurely for any reason.
28. PASSPORT & VISAS:
Please note that passport holders are responsible for obtaining the required documentation applicable for entry. Please note also that passports must be valid for at least six (6) months after completion of your journey and should also have sufficient blank pages for visas and immigrations stamps. Expo Egypt cannot be held responsible should you be denied entry to a country due to non-compliance with these requirements. Should you require specific information ahead of travel, please consult the travel advice produced by the government of your home jurisdiction, as well as that of the government who issued the passport and/or visa you intend to travel under.
29. TRAVELING WITH CHILDREN:
We recommend that if you are traveling with a child that does not share your surname, in order to minimize the possibility of disruption to your travel plans, you travel with documentation that proves your relationship to the child as well as documentation that proves you have permission to travel with them. Expo Egypt cannot be held responsible should you or any member of your traveling party be denied entry to a country due to non-compliance with these requirements. Should you require further specific information ahead of travel, please consult the travel advice produced by the government of your home jurisdiction, as well as that of the government who issued the passport and/or visa you intend to travel under.
Due to the nature of some of the excursions and activities involved in Expo Egypt trips, minimum age requirements are in place at some destinations. Additionally, some accommodations require that children below a certain age share a room with an adult. Such circumstances vary and will be specified within your itinerary, ahead of travel, and at the time of booking.
30. TRAVEL INSURANCE:
Expo Egypt strongly recommends all clients take out comprehensive travel insurance prior to date of travel. This insurance should cover cancellation and curtailment, all medical expenses including evacuation/repatriation, personal baggage, personal liability, death and permanent disability and travel document insurance. Cost of insurance is not included in the Tour price and you are responsible to purchase coverage separately at an additional cost.
31. Privacy Policy:
In order to process your booking, Expo Egypt will need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit or other payment details, a copy of your passport information, and special requirements such as those relating to any disability or medical condition that may affect the holiday arrangements.
This information may be passed on to the relevant suppliers of your travel arrangements, such as and not limited to airlines, hotels, transport companies, travel operators, security or credit checking companies, public authorities such as customs/immigration. Expo Egypt is not liable for how this information is used and the information provided is intended only to facilitate the travel itinerary. For a full overview of our privacy policy visit: https://expoegypt.com/privacy-policy.
32. ARBITRATION AGREEMENT:
Any claim arising out of or relating to these Terms and Conditions, to the Limits on Expo Egypt’s Responsibility clause, to the brochure, or to any information relating in any way to the trip, to the trip itself or to any products or services related to the trip, shall be settled in the first instance by binding arbitration before one (1) arbitrator in the applicable legal forum as detailed in these Terms and Conditions. In lieu of a personal appearance at arbitration, the arbitration may be conducted by telephonic means. Arbitration is the exclusive forum in the first instance for dispute resolution and except as otherwise provided by statute, each party shall bear its own costs and expenses and an equal share of the arbitrator and administrative fees; however, the prevailing party shall be entitled to full recovery of all such costs and fees. Disputes shall be arbitrated on an individual basis, with there being no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other travel suppliers or other entities similarly situated.